Most of the complaints I hear about Roon relate to the price - either that it is a subscription, or that the lifetime license is $699.
But for that price you can run as many clients, users and end-points, all playing different tracks, to different devices, as you want.
Want to use Audirvana Studio for two people simultaneously? Well, now it is going to cost you more than Roon would. Never mind that Studio doesn’t have anywhere near the same level of functionality, capability or polish.
And if it’s just you, but you want to run it on your main computer and a laptop? You have to fuck about logging out of your account on one machine (from that machine) so that you can log in on your other. Forget, and you’re buggered.
That’s all ignoring all the other issues with it, including many not fixed from 3.5. Obvious stuff here, like menu options taking you nowhere, buttons that don’t do anything, settings that won’t stick/save.
And then there’s the big one … it adding tags to your files. Which seems relatively benign (it isn’t modifying existing tags as far as I can tell, just adding an ID into MusicBrainz) until you realize it’s going to force all your files to get backed up again. Not necessarily a big deal if you have a small library and do local backups. But a real problem if you’re using cloud-based backup, especially with a large library and/or limited bandwidth.
It’s a real shame, as I have used Audirvana for a long time on my laptop when traveling. The $79 price was perfectly reasonable, and it was light enough to fit well in that scenario.
Now, for $2 more a month, I might as well put a new Roon license on that laptop and just skip Audirvana entirely. And I get way more capability for that $24/year.
If it wasn’t for the potential of Apple’s move with lossless/hi-res music potentially holing TIDAL and Qobuz below the waterline, I’d do another lifetime sub. But I’ll let that one play out a while before I do.
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From my perspective, it is quite a feat to turn a long-term customer away from your product to the extent that they move to a “more expensive” competitor … and in doing so force them to realize that it’s actually cheaper given what the respective tools require/do … in less than 24 hours.