I am planning on purchasing the Final D8000 Pro and headphones.com has them for $4200 brand new vs Open box $3600. The savings is pretty huge, but I wanted to see if it’s worth getting open box? Has anyone purchased open box from them and how was the experience vs. brand new?
@IMemphis - Resolve is wearing those right now - Final D8000 - in a youtube live stream.
Wonder if those are the same open box headphones?
headphones.com lists on their site -
Special order, sale and open-box items are not covered by our 365-day return policy.
However they are usually covered by the manufacturers warranty.
Haven’t bought open box from them, but their customer service is great in general.
Thanks for the response. I assume the ones you bought were in perfect condition? Given how expensive the headphones are, I am debating on trying to save 600, or just for peace of mind spend the full amount.
Yes they were as new. Two pairs of Focal headphones. I’ve also bought a pair of used headphones from the Lounge, and other new items (an AK DAP and a set of DCA Noires).
Five items purchased in total from headphones.com. Service was always top notch.
Audeze lcd i3 and Ifi Micro BL, both were open box from headphones.com . Excellent costumer service and fast shipping and they were new, just open boxes.
I think my i3 are the ones Andrew used in his review.
I’ll will buy from them again open box with my eyes closed.
Just make sure you know the product since open box sales are final( I think so ).
I’ve had open box a few times from Taron at headphones.com and they have been for all I could tell Brand New. I couldn’t tell any difference at all. For the huge savings you get it’s well worth it.
I believe that warranty has to be the same on ‘Open Box’ as new. Sometimes companies will just open the box and not even take the item out, so they can sell it at a discount as ‘Open Box’; otherwise they have to sell at MSRP. I always try to buy open box if they’re available, from any retailer. Never any problem and always a decent savings.
I have done it multiple times, typically with higher-priced items (like $2K-$6K), including a Naim Uniti Nova that I got at $4K vs. the typical $5.5K-$6K for a new item. While there is some risk involved, I have never actually received an imperfect device. May be I was lucky, and there is certainly a leap of faith involved. At least my experience is positive… All the best of luck!
Leo
The definitions of “Open Box” and “B Stock” can vary dramatically.
Some open box items are brand new, but the seal or shrink wrap was cut. Some open box items are beaten up, damaged, or missing key components.
Some B Stock items are a way of selling regular new products at a lower price without the standard return policy or fancy box (err…sometimes Schiit, Audeze…), while others are indeed flawed or damaged.
This is a screen shot taken from Audio 46s website. I saw it one other place too…
It might vary by vendor, but its something you’d want to get info on pre-purchase. Headphones.com states all open box items have the warranty included. @taronlissimore