I recently ordered the dual 3.5 and multi-kit 6 in Shamrock Frost colorway from the Hart Audio’s custom shop to use with my Focal Clear og. The Multi kit 6 comes with 3.5 and 1/4 inch adapter, XLR, and 4.4. It contains everything I need for my setup. Thought about getting t the 2.5 at the same time, but I have no use for it currently. The price came out to $114 after shipping.
The order experience was a breeze, as Hannah was very quick to respond to my questions. I placed my order on a Friday morning, and she got back with a quote Friday afternoon. The order then shipped by the following Tuesday, and the package was delivered by Thursday. Altogether it took 6 days (two of which were on weekend days) from the order for the package to get to my house. Needless to say, I really liked the customer service, as was to be expected based on the interview of the owner (I forgot his name) on No Theme Reviews from a couple of years back. Hannah also was very responsive to my questions before and after the purchase.
As for the cable and interconnects, they work fine and they sound the exact same as the oem Focal cables, so the performance is as expected. I do think that the Hart cable is much more ergonomic and it is waaay more comfortable to use than the three Focal cables. I don’t notice the Hart cable’s presence when I’m wearing it. Isn’t that the point? I also love the interconnect system, and it is far and away the reason why I chose to order the cable through Hart. Overall, I am happy with my purchase.
That said, I have seen some recent comments on reddit that they are not impressed with the feel/finishing of the cable. And I think this merits a further discussion, as I can see where these posters are coming from. I will say that while I like the cable and interconnect system overall, as they fit what I need, I can see how others might have some issues with the feel/finishing of the cable, as there are aspects that very much feel like DIY. For example, there is a slight gap where the cable gets inserted into the mini XLR. The diameter of the casing for the cable also feels like it is somewhat larger than the inner cable, so you can feel some sag. In addition, while the 3.5 and XLR interconnects fit snuggly to the interconnect system, the 4.4 one has some play (such that you can slide it back and forth slightly while connected). To me these are minor, non-deal-breaker issues, but I can see why others might feel differently.
Finally, I would like to discuss “value.” I recently saw Zeos Pantera screaming on a video that Hart should charge more for the cable, and I disagree with his take on this. (By the way, I think that guy doesn’t know what he’s talking about and just rambles on and on. I remember a video in which he brought up 2nd and 3rd harmonics, and it was apparent to me he doesn’t know what they are. Nor could he explain the concepts in a way that his audience can understand them. If you are going to hold yourself out there as a knowledgably person within the industry, shouldn’t you do your homework and try to articulate those concepts in a plain way to your audience? But I digress…)
Back to value. I think it is appropriately priced, because if I had to pay more, then the issues highlighted above would become more of deal-breaker issues for me. If I were to pay $150-200 for the cable and multi-kit, I would expect better attention to details. I think some could perceive cables from Periapt and Audiophile Ninja to have better finishing at around the same price point because they are thicker, but they don’t have the interconnect system. So the trade off is fair.
At bottom, I ordered from Hart because I like the company and the interconnect system. I would recommend buying from them.